Privacy Policy – IVF CAFE Clinic

IVF CAFE (Center for Advance Fertility & Endoscopy) Clinic, including its affiliates, partners, and associated healthcare providers ("we", "us", "our"), operates fertility clinics, ART banks, laboratories, and related reproductive healthcare services ("Services").

When you interact with us for medical care, consultation, or business purposes, you may voluntarily provide personal and medical information. This Privacy Policy explains how we collect, use, store, and protect your information.

1. Need for Privacy Policy

This policy is in compliance with:

• Information Technology Act, 2000
• SPDI Rules, 2011
• Applicable healthcare and regulatory guidelines in India

2. Information We Collect

• Personal Details: Name, age, gender, contact details, address.
• Medical Information: Health records, reports, diagnosis, treatment history, lifestyle data.
• Financial Details: Insurance, billing, and payment-related data.
• Sensitive Data: Medical and reproductive health information as per legal definition.

3. Purpose of Data Usage

a. Medical Care

• Provide IVF and fertility treatments
• Share reports, updates, and appointment details
• Emergency communication

b. Operations

• Improve services and patient experience
• Billing, payments, and administration
• Feedback and communication

c. Legal Compliance

• Follow applicable laws and medical regulations
• Prevent fraud or illegal activity
• Respond to legal authorities

4. Sharing of Information

We may share your data with:

• Doctors, hospitals, and healthcare providers
• Insurance providers and payment partners
• Authorized service providers (IT, admin, legal)
• Government authorities if required by law

5. Access & Control

You may request access, correction, or deletion of your personal data by submitting a request with valid identification.

6. Data Retention

We retain your data only as long as necessary for medical, legal, or operational purposes.

7. Data Security

We implement strong security measures including encryption, access controls, and secure storage to protect your data from unauthorized access or disclosure.

8. Disclaimer

You are responsible for providing accurate and up-to-date information. IVF CAFE Clinic is not liable for any consequences arising from incorrect data provided by the user.

9. Policy Updates

We may update this Privacy Policy from time to time. Continued use of our services after changes constitutes your acceptance of the revised policy.

10. Contact Us

For any privacy-related queries, reach us at: info@ivfcafeclinic.com

11. Consent

By using our services, you agree to this Privacy Policy and consent to the collection and use of your information as described herein.